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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Wet & Forget Return Policy:

Wet & Forget will accept returns on new and unused product within 90 days from purchase date. A refund will be issued to the original form of payment within 7-10 business days of receiving the returned item at our warehouse. Return shipping costs are the responsibility of the customer.

To return an item please follow the instructions below:

1. Pack item in original box with a copy of your packing slip or receipt. Please keep a copy for your records.
2. Return the item via your carrier of choice (ex. FedEx, UPS, USPS). Return shipping and handling is the responsibility of the customer. Please keep a copy of the return tracking number for your records.

If you have questions please contact customer service at 888-727-8524 M-F 8:30am - 5:00pm CST.

Please reference your packing slip for the return address.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product at 888.727.8524 M-F 8:30am - 5:00pm CST.
What is your return policy?
  Wet & Forget Return Policy:

Wet & Forget will accept returns on new and unused product within 90 days from purchase date. A refund will be issued to the original form of payment within 7-10 business days of receiving the returned item at our warehouse. Return shipping costs are the responsibility of the customer.

When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.